Whether you’d like me to give a keynote at an event, deliver a workshop or just share experiences and brainstorm, I would love to hear from you.

It could be as relaxed as bouncing ideas around over a virtual coffee, or something more formal like a consulting project, but either way feel free to get in touch about any of the topics below.

Subject areas


Starting from the ground up, I can help you design a communication strategy that will give your users the help they need, when they need it. Starting with ethnographic user research and Design Thinking workshops, I can guide you through the ideation and design phases, as well as development testing and rollout.


Having taught communication at a several leading universities for many years, I can help you develop and deliver bespoke training courses and workshops on a range of communication topics in face to face or online settings. I can also help design new programmes or review existing ones to suggest ways of making them even better.


As a professional speaker for almost twenty years I have given keynotes and guest lectures all over the world. My popular and entertaining talks draw on 25 years of experience as a communicator, educator, and designer. If you need a talk on a specific topic tailored to your audience and requirements, let me know.


Need help injecting innovation into your organization? I can help with setting up structures, processes and teams to help you understand your users and then figure out what it is the best way to communicate with them. Armed with this knowledge, you’ll be ready to create the perfect communication strategy.

Keynotes & workshops

I’ve given lots of keynotes and invited lectures around the world as well as workshops on a range of communication topics such as usability, innovation and prototyping, design, technical communication, cyberpsychology, interactive media, and infographics. I like to tailor my content to suit the needs of each audience and organization, so if you’d like me to speak at your event, it’s important that we discuss your event well in advance so that I understand what you need.

You can see me in action below to get a feel for my presentation style.

Extract of my keynote on the cyberpsychology of technical communication given at SAP in Germany in 2018.

Extract of my keynote on the cyberpsychology of technical communication given at SAP in Germany in 2018.

Audio recording of a talk on innovation in technical communication given at the LavaCon conference in Dublin.